Ezai Digital (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and store your information when you use any of our apps or services (“Apps”).
1. What Information We Collect
a. Information You Provide
We may collect data you input directly into the app, including:
- Age, height, and weight
- Medication schedules
- Medical conditions or symptoms
- Health tracking logs and insights
- Email address (if signing in via Google)
We do not collect names, phone numbers, home addresses, or national IDs, unless explicitly stated in the app.
b. Information Collected Automatically
Through Firebase and related tools, we may collect:
- Device information (OS version, device type)
- App usage data (features used, session time)
- Firebase Authentication identifiers
- Crash reports and performance analytics
- IP address (used temporarily for security, not stored)
2. Legal Basis for Processing
For users in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Consent – when you voluntarily provide data (e.g., health inputs)
- Contractual necessity – to provide core app features
- Legitimate interest – to improve and protect the app (e.g., analytics, security)
- Legal obligation – where required by law (e.g., tax reporting)
3. How We Use Your Data
We use your data to:
- Provide core features like health tracking, reminders, and insights
- Offer AI-generated suggestions and app intelligence
- Improve app functionality, security, and performance
- Troubleshoot bugs or crash issues
- Conduct research and data modeling (anonymized only)
4. Data Sharing and Sale
We are committed to ethical data use. While we do not sell personal data, we may sell anonymized, aggregated data to third parties for the following purposes:
- Academic or scientific research
- Health analytics and insights
- Training machine learning models
- Industry reports and product development
Anonymized data means it cannot be linked back to you and contains no direct identifiers.
5. Firebase and Third-Party Services
We use Google Firebase to provide backend infrastructure. This includes:
- Firebase Authentication (optional sign-in via Gmail)
- Firebase Firestore (for secure data storage)
- Firebase Crashlytics (for error reporting)
- Firebase Analytics (to understand usage patterns)
These services follow Google's security and compliance practices, including encryption and global data center infrastructure.
Other third-party tools may be used in individual apps and will be listed in-app.
6. Data Retention
We retain user data only as long as necessary:
- For app functionality: while your account is active
- For legal purposes: as required by law
- For anonymized research: indefinitely, without identifiers
You can request data deletion at any time.
7. Account Deletion and Data Rights
You may:
- Delete your account and all personal data
- Request a copy of your data
- Request correction or update
- Revoke consent for processing
To do so, use the in-app “Delete Account” feature or contact info@ezai.digital.
8. International Data Transfers
Data may be processed or stored on servers located outside your country, including in the U.S. and Europe. We rely on providers like Google Cloud who comply with international data protection frameworks.
9. Security Measures
We implement technical and organizational measures to protect your data, including:
- End-to-end encryption in transit and at rest
- Access controls and authentication layers
- Anonymization and data minimization techniques
- Regular security audits and patching
However, no system is 100% secure. Use the app at your own risk.
10. Children’s Privacy
Our services are intended for users 18 years and older. If we learn that a minor has provided personal data without parental consent, we will delete it promptly.
11. Your Rights (Region-Specific)
a. EU / EEA Users (GDPR):
You have the right to:
- Access and correct your data
- Withdraw consent
- Erase your data (“right to be forgotten”)
- Restrict or object to processing
- File a complaint with your local data protection authority
b. California Users (CCPA):
You have the right to:
- Know what data is collected and sold
- Opt out of the sale of your personal data
- Request deletion of your data
- Non-discrimination for exercising your rights
To exercise your rights, email info@ezai.digital.
12. Cookies and Tracking
Our mobile apps do not use cookies in the traditional web sense. However, analytics and tracking may be performed through Firebase and similar SDKs. This is done solely for performance and research purposes.
13. Changes to This Policy
We may revise this Privacy Policy periodically. We will notify you of material changes via in-app notice or update notes. Continued use of our services after updates implies your acceptance.
14. Contact Us
If you have questions, concerns, or data requests, contact us at:
Ezai Digital